DeluxHost - Latency Issues – Incident details

Latency Issues

Resolved
Degraded performance
Started 9 days agoLasted about 1 hour

Affected

Offer Nodes

Degraded performance from 4:26 PM to 5:28 PM

D-01

Degraded performance from 4:26 PM to 5:28 PM

Datacenter

Degraded performance from 4:26 PM to 5:28 PM

Frankfurt Datacenter

Degraded performance from 4:26 PM to 5:28 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    Please let us know for any problem.

  • Monitoring
    Monitoring

    We implemented a fix but a emergency reboot of the node is necessary for apply this.

  • Investigating
    Investigating

    We've detected an unexpected increase in latency on our servers in Frankfurt over the past hour.

    Our technical team is working to determine the cause.