DeluxHost - Notice history

All systems operational

Operational

T-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

T-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

X-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

X-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

Z-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

F-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

F-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

M-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

A-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

A-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

BF-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

BF-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

D-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

L-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

L-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

C-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

C-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

Z-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

B-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

B-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

G-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

G-02 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

J-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

I-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

K-01 - Operational

99% - uptime
Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

Maintenance in the billing area
  • Completed
    November 02, 2025 at 7:05 PM
    Completed
    November 02, 2025 at 7:05 PM
    Maintenance has completed successfully
  • In progress
    November 02, 2025 at 6:35 PM
    In progress
    November 02, 2025 at 6:35 PM
    Maintenance is now in progress
  • Planned
    November 02, 2025 at 6:35 PM
    Planned
    November 02, 2025 at 6:35 PM

    We'll be doing some extraordinary maintenance to fix and improve some things in our customer area, making everything smoother and faster.

  • In progress
    November 02, 2025 at 6:35 PM
    In progress
    November 02, 2025 at 6:35 PM
    Maintenance is now in progress.

Oct 2025

Network Optimization in Progress
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    It seems that during some tests, something didn't go as expected, we are checking what happened, in the meantime the technicians are starting to go to the DC.

  • Investigating
    Investigating

    We’re currently working on some optimization tasks and switching our upstream providers after NeoProtect suddenly and unexpectedly shut down its protection services. As a result, you might experience minor disconnections or slight lag over the next few hours.

    We truly appreciate your patience and understanding, as you can imagine, this all happened quite suddenly.

NeoProtect Instability
  • Resolved
    Resolved

    This incident has been resolved.

    Unfortunately, NeoProtect has decided to permanently shut down its services. Fortunately, we were not caught unprepared and resolved the situation quickly. In the meantime, however, we are still working on some things, and therefore, in the subnets where Neoprotect was the upstream, there may be micro lags that should end within a few hours.

  • Update
    Update

    Their network is completely offline, we are making every effort to avoid any problems or downtime.

  • Identified
    Identified

    We're aware of frequent disconnections among customers within NeoProtect protected range.

    Unfortunately, this was caused by large-scale attacks against their network, which is impacting all their customers, including us.

    At the moment, the attacks are averaging approximately 10-20 Tbit/s peak.

    Their engineers and team, along with CDN77, are working to find a solution. Until then, the situation remains under control.

    You can check the status at https://status.neoprotect.net/

Problems with the NIC
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We're currently experiencing some issues with our NIC on the D node. We'll be performing emergency maintenance within 24 hours to permanently resolve the situation.

    Until then, you may experience degraded network performance and some brief disconnections. We apologize for the inconvenience.

Unexpected reboot of some nodes
  • Resolved
    Resolved

    It appears some nodes have suddenly rebooted. We're trying to figure out the cause, but so far the issue has been resolved very quickly. We apologize for the inconvenience; you may need to restart your VMs manually from the dashboard.

Scheduled maintenance
  • Completed
    October 19, 2025 at 2:15 PM
    Completed
    October 19, 2025 at 2:15 PM
    Maintenance has completed successfully
  • In progress
    October 19, 2025 at 1:45 PM
    In progress
    October 19, 2025 at 1:45 PM
    Maintenance is now in progress
  • Planned
    October 19, 2025 at 1:45 PM
    Planned
    October 19, 2025 at 1:45 PM

    We are performing routine maintenance on the node to monitor its condition and quality, There will be a downtime of a few minutes to check everything.
    Uptime and performance remain our top priority.

    We thank you for your understanding.

Sep 2025

Preventive Node Maintenance
  • Completed
    September 25, 2025 at 1:20 PM
    Completed
    September 25, 2025 at 1:20 PM
    Maintenance has completed successfully
  • In progress
    September 25, 2025 at 1:05 PM
    In progress
    September 25, 2025 at 1:05 PM
    Maintenance is now in progress
  • Planned
    September 25, 2025 at 1:05 PM
    Planned
    September 25, 2025 at 1:05 PM

    We will be performing a hardware maintenance on this node.
    Unlike other recent upgrades, this intervention will require a total downtime of about 15/20 minutes.

    This is a preventive action, aimed at addressing potential issues before they occur and ensuring smoother performance in the long run.
    Our broader goal remains the same: every node in our infrastructure will undergo general maintenance, so that we can deliver the highest level of stability and reliability across the board.

Reliability & Performance Update
  • Completed
    September 25, 2025 at 2:25 PM
    Completed
    September 25, 2025 at 2:25 PM
    Maintenance has completed successfully
  • In progress
    September 25, 2025 at 1:00 PM
    In progress
    September 25, 2025 at 1:00 PM
    Maintenance is now in progress
Partial Service Disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We are currently experiencing connectivity issues related to one of our ISP. This is not a full outage, but partial disruptions that may affect some users or services. Our technical team is already working to minimize the impact
A and Z-01 Maintenance
  • Completed
    September 03, 2025 at 8:20 PM
    Completed
    September 03, 2025 at 8:20 PM
    Maintenance has completed successfully
  • In progress
    September 03, 2025 at 8:15 PM
    In progress
    September 03, 2025 at 8:15 PM
    Maintenance is now in progress
  • Planned
    September 03, 2025 at 8:15 PM
    Planned
    September 03, 2025 at 8:15 PM

    we have detected that some nodes are not receiving proper power input, which is causing reduced performance.
    To urgently fix this, we will perform a maintenance reboot: a brief downtime of a few seconds or at most a few minutes may occur.

    We will promptly restore full operation.

    Thank you for your understanding.

Sep 2025 to Nov 2025

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