DeluxHost - Notice history

we have detected that some nodes are not receiving proper power input, which is causing reduced performance.
To urgently fix this, we will perform a maintenance reboot: a brief downtime of a few seconds or at most a few minutes may occur.

We will promptly restore full operation.

Thank you for your understanding.

Dear users,

We would like to inform you that scheduled maintenance will be carried out on nodes BF-01, Z-01, and A-01 within our hosting infrastructure.
The intervention aims to perform integrity checks, apply network updates, and implement general optimizations to improve overall service stability.

• Node Z-01: a downtime of approximately 30 minutes is expected.

• Nodes BF-01 and A-01: no downtime is expected, but short service interruptions may occur during inspections.

We apologize for any inconvenience this may cause. These activities are essential to ensure the reliability and performance of our platform, especially with upcoming workloads in mind.

Thank you for your understanding.

NeoProtect will perform emergency maintenance on the Frankfurt edge Saturday, August 23rd from 00:00 to 01:00 CEST.
During this window, you may experience short interruptions (up to 5 minutes per node) and minor performance degradation on traffic routed through Germany.

We are actively monitoring the activity with the provider.

We have noticed some slowdowns on our network card, so we will be replacing it during this period.

As part of ongoing hardware checks we're conducting on selected nodes, a technical intervention is scheduled tomorrow starting at 12:00 PM, and will last approximately 30 minutes, during this time the VMs will be turned off and you will not be able to access.

In recent days we've observed an increase in operating temperatures on some servers, and as a preventive measure to ensure long-term performance and reliability, we’ll be performing on-site diagnostics and testing.

During the procedure, the node will be temporarily taken offline.

The intervention is planned and will be handled directly by our technical team.

Barring any unexpected issues, everything should proceed as scheduled.

As part of ongoing hardware checks we're conducting on selected nodes, a technical intervention is scheduled tomorrow starting at 11:00 AM, and will last approximately 30 minutes, during this time the VMs will be turned off and you will not be able to access.

In recent days we've observed an increase in operating temperatures on some servers, and as a preventive measure to ensure long-term performance and reliability, we’ll be performing on-site diagnostics and testing.

During the procedure, the node will be temporarily taken offline.

The intervention is planned and will be handled directly by our technical team.

Barring any unexpected issues, everything should proceed as scheduled.

Scheduled Maintenance - Network Upgrade

Status: Scheduled Maintenance
Date: Friday, July 11, 2025
Time: 01:00 - 01:15CEST (15 minutes)

What's Happening

We will be performing a network infrastructure upgrade to increase capacity and improve overall service performance.

Expected Impact

• Brief service interruptions may occur during the maintenance window

• Some users may experience temporary disconnections

• Services will be fully restored by 01:05 CEST

What We're Doing

Our team will be upgrading network hardware to enhance bandwidth capacity and optimize connection stability for all users.

We apologize for any inconvenience and appreciate your patience during this brief maintenance window.

Following the maintenance performed a few days ago, we have detected some anomalies in the server's operation. As a result, it is necessary to schedule an additional maintenance session.

Details of the Reason:

- During post-maintenance monitoring, some irregular or unexpected behaviors were observed that require further investigation.

- It is possible that certain issues were not fully resolved during the previous intervention, or that new, related problems have emerged.

The purpose of this new maintenance is to:

- Investigate the root causes of the detected anomalies more thoroughly.

- Apply any necessary fixes or optimizations to ensure the system’s full stability and performance.

- Prevent potential future disruptions related to the identified issues.